Upgrade StorageZotero does not open
Hi. I had downloaded Zotero about a year ago. Worked fine. Until yesterday, when I couldn't open the program from my desktop, nor in the start-menu. Nothing happened when I clicked the icons. Restarted my computer. Tried again. Nothing happened. Uninstalled the program and deleted the shortcut on my desktop. Installed it again.
And in the installation file it says:
** ERROR Registering: C:\Program Files (x86)\Zotero\AccessibleMarshal.dll **
... but also:
Zotero Installation Finished: 2023-11-07 14:39:00
When I click the icons now, it says:
"Missing shortcut" ... Windows is searching for zotero.exe.
So what to do next?
Thanks!
And in the installation file it says:
** ERROR Registering: C:\Program Files (x86)\Zotero\AccessibleMarshal.dll **
... but also:
Zotero Installation Finished: 2023-11-07 14:39:00
When I click the icons now, it says:
"Missing shortcut" ... Windows is searching for zotero.exe.
So what to do next?
Thanks!
Uninstall Zotero, delete C:\Program Files (x86)\Zotero if it still exists, restart your computer, and reinstall. If you're still having trouble after that, you'll need to debug this on your end. It's certainly not an issue in Zotero itself.
(You can also try the Zotero 7 beta, just in case your security software handles that differently.)