Upgrade StorageZotero error MS Word Mac OS - report #644604775
Hello,
Zotero bugged with a message sounding like "Zotero has encountered an error".
Here is what happened:
1. I opened MS Word
2. I opened Zotero
3. I click on edit/add citation on an existing citation, which opened the panel
4. I added a new reference next to the existing one and pressed enter.
5. Bug.
Thank you for your help.
Zotero bugged with a message sounding like "Zotero has encountered an error".
Here is what happened:
1. I opened MS Word
2. I opened Zotero
3. I click on edit/add citation on an existing citation, which opened the panel
4. I added a new reference next to the existing one and pressed enter.
5. Bug.
Thank you for your help.
-
adomasven Zotero TeamWhat's the full version number of Word that you are running (e.g. 16.77.1)?
-
perseus777Version 16.76.1
-
adomasven Zotero TeamDo you have any security software running on your system, have you tried disabling it? Do you have any other plugins installed into Word? Have you tried disabling those? Does this happen in a new document?