Upgrade StorageReport ID: 270220485
Component returned failure code: 0x80520008
(NS_ERROR_FILE_ALREADY_EXISTS) [nsIFile.create]
Fail to synchronize the database.
At the beginning, I use Zotero 6 version, but fail to synchronize. Then I update to Zotero 7 beta, also fail.
Please help me solve the problem, Thank you.
PS. What's the difference between selecting or not selecting the full-text option when we synchronize the database？
(NS_ERROR_FILE_ALREADY_EXISTS) [nsIFile.create]
Fail to synchronize the database.
At the beginning, I use Zotero 6 version, but fail to synchronize. Then I update to Zotero 7 beta, also fail.
Please help me solve the problem, Thank you.
PS. What's the difference between selecting or not selecting the full-text option when we synchronize the database？
You want to select the Full text sync option in almost all cases -- it allows you to search through the text of all attached files across synced machines, including in the web library and mobile app. The full text sync option does not affect your paid storage quota. The only reason to disable this would be if you have highly sensitive information in your files that you really don't want to sync with any servers (the full text is only accessible to you, but, e.g., if you have documents with company secrets or similar attached to Zotero items, your employer may have rules against sharing their content).
Recent reports with this error (0x80520008) were related to a symlinked 'storage' directory in the Zotero data directory to another location.
@lvzl: Did you try to symlink or alias it to another location?
https://forums.zotero.org/discussion/84534
https://forums.zotero.org/discussion/83617