Zotero not saving pdf files from Chrome

summydpal
I opened pdf file in a new tab and Zotero is not saving it. Tried reopening browser/ reopening zotero/ reinstalling plugin and rebooting the laptop but still get the same issue. Software version is upto date.

Error ID - 661515845
  • dstillman
    edited August 31, 2023
    [JavaScript Error: "www.dp[…]:443 uses an invalid security certificate.

    The certificate is not trusted because the issuer certificate is unknown.
    The server might not be sending the appropriate intermediate certificates.
    An additional root certificate may need to be imported.
    The server is misconfigured. You can point the site admins to this page:

    https://www.zotero.org/support/kb/incomplete_cert_chain

    They can see that the SSL Labs test shows "Chain issues: Incomplete". The site wouldn't even be able to load in a new Firefox profile.

    But for now, you'll need to download the file and drag it to Zotero.
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