Upgrade StorageFailed synchronization
Report ID: 1339356439
Hi, I am using version 6.0.26 of Zotero.
When I open the desktop version, synchronization doesn't work properly. A message says "I'm loading items," but my library remains empty, even though I can see the folders, subfolders, and groups.
However, if I access the web version, I can see the over 336 references saved in the library.
The error message is
[unrelated errors removed — D.S.]
[JavaScript Error: "Unknown annotation type id 5" {file: "chrome://zotero/content/xpcom/data/items.js" line: 541}]
[…]
version => 6.0.26, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => it-IT, appName => Zotero, appVersion => 6.0.26, extensions => Zotero LibreOffice Integration (6.0.4.SA.6.0.26, extension), Zotero Word for Windows Integration (6.0.3.SA.6.0.26, extension), Shockwave Flash (32.0.0.171, plugin)
Hi, I am using version 6.0.26 of Zotero.
When I open the desktop version, synchronization doesn't work properly. A message says "I'm loading items," but my library remains empty, even though I can see the folders, subfolders, and groups.
However, if I access the web version, I can see the over 336 references saved in the library.
The error message is
[unrelated errors removed — D.S.]
[JavaScript Error: "Unknown annotation type id 5" {file: "chrome://zotero/content/xpcom/data/items.js" line: 541}]
[…]
version => 6.0.26, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => it-IT, appName => Zotero, appVersion => 6.0.26, extensions => Zotero LibreOffice Integration (6.0.4.SA.6.0.26, extension), Zotero Word for Windows Integration (6.0.3.SA.6.0.26, extension), Shockwave Flash (32.0.0.171, plugin)
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dstillmanYou used the new annotation types in the Zotero 7 beta and now are trying to use Zotero 6. As we said in the announcement of those features, that won't work.
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dstillmanZotero 6.0.27, now available, can open databases containing the new annotation types from Zotero 7.
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CATCOLThank you so much!!!!