Zotero 7--- Incomplete display of PDF windows

dingzi · August 29, 2023

When I open a PDF using the Zotero 7, the mouse cannot scroll to the end of the PDF. I need to make the window bigger to show the remaining PDF. And restarting Zotero 7 doesn't work either. I don't know how to fix it.

mjthoraval · August 29, 2023

Is it for the horizontal scolling with the option View->Wrapped Scrolling, as described in the post below?
https://forums.zotero.org/discussion/107227/zotero-7-broken-horizontal-scrolling-inside-a-page-when-in-wrapped-scrolling
Or in some other configurations?

dingzi · August 29, 2023

I guess this issue might be due to the Zotero reader window display error. It's like not recognizing the monitor window size correctly.

LuisBaz · August 29, 2023

Hey! I have the same issue! I can scroll an attached file (PDF, etc.) only when the document information sidebar is closed. Furthermore, I had addressed a bug report 1970811277.

mjthoraval · August 29, 2023

@LuisBaz: Another post mentioned a similar problem due to the plugin Translate for Zotero. Can you still reproduce after disabling all your plugins?
If the probem is related to a plugin, it should be reported on its GitHub page.

LuisBaz · August 29, 2023

Apologies, I have the Zotero Better Notes and Zotero Reference plugins installed. These are the sole plugins accessible in Zotero 7 beta. The behavior appears somewhat random to me. After deactivating the plugins, the issue was resolved. I subsequently closed and reopened Zotero, reactivating the plugins, and everything continued to function smoothly. Even after quitting and relaunching, the plugins continued to work well. Despite this, I intend to keep them deactivated.

LuisBaz · September 2, 2023

Hey, here's my update on the topic. I've removed all add-ons, but the problem remains. I need to close the document information sidebar to scroll extensively through the PDF file
I'm currently using:
- Zotero 7.0.0-beta.38+b79e0b3d7
- Macos Sonoma Version beta 14.0 (23A5337a)
- Zotero ID repport: 1477554945

martynas_b · September 4, 2023

@LuisBaz Could you make a screenshot demonstrating the issue?

LuisBaz · September 4, 2023

Hey! I have recoded 2 video:
Scroll does not work
https://dropover.cloud/71a84a90ecbc87bd85897003f6b3060a
Scroll does work
https://dropover.cloud/f994b3c43128962f3ad5784cc84b31b8

martynas_b · September 4, 2023

@LuisBaz This is weird. Could you send the first PDF (or a similar example PDF) to support@zotero.org with a link to this thread?