[HELP][Error Report ID 2130166985] Zotero synchronization error

There seems to be a problem with my zotero synchronization between different devices. And the error report ID is as follows: 2130166985.
I'd be glad to here how the problem can be solved or what's the cause.
  • edited August 21, 2023
    [JavaScript Error: "Win error 32 during operation move on file C:\Users\[…]\Zotero\tmp\TS3GC7TK.tmp (另一个程序正在使用此文件,进程无法访问。
    )" {file: "chrome://zotero/content/xpcom/file.js" line: 1445}]
    Zotero.File</this.checkFileAccessError@chrome://zotero/content/xpcom/file.js:1445:5
    Zotero.Sync.Storage.Local._processSingleFileDownload<@chrome://zotero/content/xpcom/storage/storageLocal.js:769:7
    This suggests that you have a file open on your computer. Try closing other programs (e.g., PDF readers) or restarting your computer. It could also potentially be caused by security software on your system interfering with Zotero.
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