Identifier not working (with any correct DOI or ISBN)

christinavaccaro · July 24, 2023

Hello, I know there have been several related entries but they all drift into a discussion about correct DOIs... The DOIs I try to enter into my library with the Idenitfier are correct, no URLs, etc. (although two years ago I had no problems with entering URLs either).

Anyway, some examples:
10.1007/s13593-022-00783-7
10.1146/annurev.es.04.110173.000245
10.1007/s10457-022-00740-z

ISBNs don't work either:
978-1-60535-255-8

Sorry but what use is a library if you have to enter everything manually?
Please help me out.

damnation · July 24, 2023

All 4 of those worked for me.

dstillman · July 24, 2023

Sorry but what use is a library if you have to enter everything manually?

Please don't post things like this here. From Etiquette:

"sometimes you're the only person experiencing a particular problem"

Obviously this isn't a problem affecting everyone, or there would be dozens of posts about it. Just report the problem you're experiencing.

Those ids all work fine in general. Can you provide a Debug ID for an attempt that fails?

adamsmith · July 24, 2023

Yeah, these all work in general (and for me). Could we get a debug ID for importing the first DOI?
https://www.zotero.org/support/debug_output

Sorry but what use is a library if you have to enter everything manually?

And just to be clear -- there are multiple non-manual ways to get items into your library, and in most situations, your web browser is the best way: https://www.zotero.org/support/adding_items_to_zotero#via_your_web_browser

(and FWIW, adding DOIs in URL form, like doi.org/10.1007/s13593-022-00783-7 will always work. Adding article URLs will typically not work but actually will in the cases above because the URLs includes the DOI)

christinavaccaro · July 27, 2023

Thanks for your answers.
I didn't want to be impolite, it was simply frustrating. We are six authors writing on a book and I am the one who is responsible for citing everything correctly and neatly...

Debug ID:
D1645210433 (just the doi)
D381266566 (the doi URL)

I am aware there is a Plugin to save entries from the websites but it would indeed be way quicker if I could enter items with the identifier as otherwise I will need to google all our literature entries (which are numerous).

And just a small remark: There are several forum entries reporting people having all of a sudden problems with the identifier. I used to be able to enter everything even with the URL-doi (like in the comment of adamsmith) but that doesn't work either on my work computer)

dstillman · July 27, 2023

(3)(+0000002): Translate: Beginning translation with DOI Content Negotiation

[…]

(3)(+0000000): HTTP GET https://doi.org/10.1007/s13593-022-00783-7

(3)(+0000041): Translate: Could not find a result using DOI Content Negotiation -- trying next translator

(3)(+0000000): HTTP GET https://doi.org/10.1007/s13593-022-00783-7 failed with status code 403

You're being blocked with a 403 Forbidden error by either doi.org or potentially a proxy server, if you're using one. You may have just done too many lookups at once and will need to wait, possibly some number of days, for the block to clear, though you're getting a 403 from another DOI resolver (mEDRA) as well, which is a little odd.

Can you provide a Debug ID from Zotero startup through an ISBN lookup attempt that fails, using the "Restart with Logging Enabled…" option?

(And to clarify, there's no difference between a DOI and URL containing a DOI in Add Item by Identifier — Zotero just parses out the DOI. adamsmith was just explaining that non-DOI URLs won't work there, and never have.)

In any case, in the meantime your best bet is to use the Zotero Connector.

dstillman · July 28, 2023

@christinavaccaro: We received another report of this that ended up being from the person's institution's network security software, Zscaler. If yours is an institutional computer, I'd guess that that's the issue for you as well, and you can likely fix it by switching to the Zotero 7 beta.