Hi,

Zotero 6 crashes on startup when an external monitor is attached.

I'm running the latest Ventura on an M1 Mac Air. No plugins are installed.

If I start Zotero on the laptop without a monitor connected, it opens normally.

Any help would be greatly appreciated. I attached the error log here:


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Date/Time: 2023-05-10 14:49:45.671 -0700
End time: 2023-05-10 14:50:42.766 -0700
OS Version: macOS 13.3.1 (Build 22E772610a)
Architecture: arm64e
Report Version: 40
Incident Identifier: E2AC0F87-7BAD-485D-9905-3AF388EA4E43

Data Source: Stackshots
Shared Cache: A52A6D6B-AD23-3F37-B4F1-4B6316ACD74C slid base address 0x1929a0000, slide 0x129a0000 (System Primary)
Shared Cache: E990E3C2-0315-350B-ABEA-EA4F4343CD14 slid base address 0x195924000, slide 0x15924000 (DriverKit)
Shared Cache: B81581AE-FF6F-3644-8C21-C969AC66F1FA slid base address 0x7ff80a590000, slide 0xa590000 (Rosetta)

Command: zotero
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.26 (6.0.26)
Team ID: 8LAYR367YV
Is First Party: No
Architecture: x86_64 (translated)
Parent: launchd [1]
PID: 1197
Time Since Fork: 58s

Event: hang
Duration: 57.09s
Duration Sampled: 1.10s (process was unresponsive for 56 seconds before sampling)
Steps: 11 (100ms sampling interval)

Hardware model: MacBookAir10,1
Active cpus: 8
HW page size: 16384
VM page size: 16384

Time Since Boot: 401s
Time Awake Since Boot: 401s
Time Since Wake: n/a (machine hasn't slept)

Total CPU Time: 0.712s (1269.6M cycles, 1748.8M instructions, 0.73c/i)
Advisory levels: Battery -> 3, User -> 2, ThermalPressure -> 0, Combined -> 2
Free disk space: 120.88 GB/460.43 GB, low space threshold 3072 MB
Vnodes Available: 84.37% (212458/251814, 137436 allocated)

Preferred User Language: en-US
Country Code: US
OS Cryptex File Extents: 889

--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------


Heaviest stack for the main thread of the target process:
11 ??? (XUL + 33624193) [0x1158ba081]
11 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1214 (AppKit + 251466) [0x7ff80da5164a]
11 _DPSNextEvent + 858 (AppKit + 255904) [0x7ff80da527a0]
11 _BlockUntilNextEventMatchingListInModeWithFilter + 64 (HIToolbox + 191288) [0x7ff814992b38]
11 ReceiveNextEventCommon + 199 (HIToolbox + 191508) [0x7ff814992c14]
11 RunCurrentEventLoopInMode + 292 (HIToolbox + 192461) [0x7ff814992fcd]
11 CFRunLoopRunSpecific + 560 (CoreFoundation + 502348) [0x7ff80aa60a4c]
11 __CFRunLoopRun + 859 (CoreFoundation + 504833) [0x7ff80aa61401]
11 __CFRunLoopDoObservers + 482 (CoreFoundation + 507510) [0x7ff80aa61e76]
11 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23 (CoreFoundation + 507735) [0x7ff80aa61f57]
11 ___NSRunLoopObserverCreateWithHandler_block_invoke + 41 (AppKit + 10157736) [0x7ff80e3c3ea8]
11 __62+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayLink]_block_invoke + 285 (AppKit + 1691983) [0x7ff80dbb114f]
11 CA::Transaction::commit() + 713 (QuartzCore + 8723) [0x7ff8127c4213]
11 CA::Context::commit_transaction(CA::Transaction*, double, double*) + 645 (QuartzCore + 1737423) [0x7ff81296a2cf]
11 CA::Layer::display_if_needed(CA::Transaction*) + 856 (QuartzCore + 135904) [0x7ff8127e32e0]
11 -[_NSOpenGLViewBackingLayer display] + 512 (AppKit + 7701832) [0x7ff80e16c548]
11 -[NSOpenGLContext view] + 30 (AppKit + 3576390) [0x7ff80dd7d246]
11 -[NSOpenGLContext lock] + 20 (AppKit + 7398357) [0x7ff80e1223d5]