Zotero App Won't Open
Hello,
The zotero app on my mac will not open and I do not think I had everything syncing originally. Is there a way to restore the app and get all my documents back?
The zotero app on my mac will not open and I do not think I had everything syncing originally. Is there a way to restore the app and get all my documents back?
{
"uptime" : 110000,
"procLaunch" : "2023-05-14 16:53:03.2754 -0400",
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookAir7,2",
"procStartAbsTime" : 112203334257982,
"coalitionID" : 689,
"osVersion" : {
"train" : "macOS 12.6.1",
"build" : "21G217",
"releaseType" : "User"
},
"captureTime" : "2023-05-14 16:53:03.5463 -0400",
"incident" : "9DABD050-2AF4-48C2-AEC3-1F081E57EB52",
"bug_type" : "309",
"pid" : 25322,
"procExitAbsTime" : 112203366521982,
"cpuType" : "X86-64",
"procName" : "zotero",
"procPath" : "\/Applications\/Zotero.app\/Contents\/MacOS\/zotero",
"bundleInfo" : {"CFBundleShortVersionString":"6.0.23","CFBundleVersion":"6.0.23","CFBundleIdentifier":"org.zotero.zotero"},
"storeInfo" : {"deviceIdentifierForVendor":"05F75C27-FC87-5101-8B54-D006EA241910","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "org.zotero.zotero",
"crashReporterKey" : "3997B34B-93DD-1128-CB61-98BE1C007DA8",
"wakeTime" : 2141,
"sleepWakeUUID" : "5BFE6F91-20A6-4873-9A47-F458BC54F612",
"sip" : "enabled",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL (Code Signature Invalid)"},
"termination" : {"namespace":"CODESIGNING","flags":66,"code":1},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":1257697,"threadState":{"r13":{"value":0},"rax":{"value":0},"rflags":{"value":512},"cpu":{"value":0},"r14":{"value":0},"rsi":{"value":0},"r8":{"value":0},"cr2":{"value":0},"rdx":{"value":0},"r10":{"value":0},"r9":{"value":0},"r15":{"value":0},"rbx":{"value":0},"trap":{"value":0},"err":{"value":0},"r11":{"value":0},"rip":{"value":4459670240,"matchesCrashFrame":1},"rbp":{"value":0},"rsp":{"value":140701895203760},"r12":{"value":0},"rcx":{"value":0},"flavor":"x86_THREAD_STATE","rdi":{"value":0}},"frames":[{"imageOffset":19168,"symbol":"_dyld_start","symbolLocation":0,"imageIndex":0},{"imageOffset":1,"imageIndex":1}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "x86_64",
"base" : 4459651072,
"size" : 442368,
"uuid" : "7b87a986-a153-33c4-8470-d56410b7f9d5",
"path" : "\u0004",
"name" : "\u0004"
},
{
"size" : 0,
"source" : "A",
"base" : 0,
"uuid" : "00000000-0000-0000-0000-000000000000"
}
You should also update to the latest version of Monterey or Ventura. You have a version of Monterey from October.