Google Docs authorization issue

johannabuchholz
I use Google Docs in Google Chrome on Mac. For weeks Zotero worked fine, but suddenly I'm not able to do anything with Zotero inside the document anymore: It shows me that my account is not authorized to edit the doc. I did not change any settings and I'm the creator of the doc with the highest rights.
Restarting everything didn't change anything.
Please help! :)
  • adomasven
    After restarting the browser, when using Zotero with Google Docs for the first time you will be prompted to choose a Google account. Make sure you choose the account that is the owner of the document you are editing.
  • SalvaX
    I am facing the same issue (several times per day).
    I need to cancel the extension (Zotero connector) and re-install it each time. It's a nightmare.
  • adomasven
    If you say more about the issue you're having, and it is a bug, we will fix it. See Reporting Problems.
  • lew64
    I use Google Docs in an Arc Browser for Mac and have the same issue. I used the extension once successfully but now it doesn't work. Can you help please?
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