Where to find username so that I can sync

TracyCharles
Hi All,
I lost all my apps during a reset of my laptop. I have reinstalled Zotero. I need to also sync my Zotero. I thought username was your email address. This appears to be not so. How do I find out my username so that I can sync my device to the online Zotero library?
Kind Regards
Tracy
  • dstillman
    edited April 30, 2023
    It's just the username or email address you used to log into this site. You can see both in your account settings. Since you haven't set a separate forums display name, your username also appears on your post above.
  • TracyCharles
    Thanks Dstillman.
    I used my email address as username and the usual password. This is how I signed up. Then I tried to use my proper name. To no avail. I still cannot sync. I don't understand the implication of you saying that I have not set a separate forums display name (which appears above my post)... what do you mean by this?
    Cheers
  • dstillman
    edited April 30, 2023
    I just mean your username is right here on this page.

    Again, either your username or your email works for syncing.

    You appear to have set up syncing successfully with your email address 15 minutes ago, and then you tried again a minute later — not sure why — with the wrong username (with a space, which isn't in your username).
  • TracyCharles
    Hmm ok. So how do I fix that to just use my email address for syncing. I got confused because when I went into forums it said it is better to use my real name, Tracy Charles, instead of my email address.
  • dstillman
    edited April 30, 2023
    I don't really know what you're asking. You've set up syncing successfully with your email address twice in the last 25 minutes. What's the problem?
  • TracyCharles
    Ok. Just tried again. It somehow worked now!
    Thank you. I still don't know what the problem was. But it is working now. How strange. Thanks again.
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