Importing RIS files to zotero on MacBook

Dear Zotero Help Community,

I am experiencing some difficulties importing RIS files from my online university library into my Zotero library on my MacBook. I have tried importing the RIS file using various character encodings, but the imported data is not being displayed correctly.

When I import the RIS file using UTF-8, the data in the reference list appears incorrectly and contains unreadable characters. When I import the RIS file using US-ASCII or ISO-8859-1, the special characters and accents are either incorrect or missing completely. However, when I select the windows-1251 character encoding, the Cyrillic characters are displayed correctly.

I am not sure which character encoding is appropriate for my RIS file and whether there may be issues that are specific to Mac OS. Could you please advise me on which character encoding is best suited for the RIS file I am attempting to import on my MacBook? And could you please provide me with step-by-step instructions on how to import the RIS file successfully and ensure that the imported data is displayed correctly?

Thank you in advance for your assistance.

Best regards,
Franziska Winter
  • It would be very kind if somebody could help me with my problem, I have to handle a deadline of my thesis. Thank you very very much in advance!
  • edited April 23, 2023
    There may just be a problem with the encoding of the file.

    Can you provide a public link for retrieving a RIS file that demonstrates this?

    If not, can you upload an example file somewhere (Google Drive, Dropbox, etc.) and provide a link?

    (Also, is there a reason you're not just using the Save to Zotero button to import from your university library? Generally you would only need to import a RIS file manually if you're importing a large number of records at once.)
  • Hello dstillman,

    thank you very much for your quick answer. Is it somehow possible to share a screenshot of my computer in the comments? When I use drag and drop with the picture it just looks like this:
    /Users/franziskawinter/Desktop/BildschirmĀ­foto 2023-04-23 um 23.25.32.png
  • We need the actual RIS file.
Sign In or Register to comment.