Reporting similar situation: the Snapshot icon grayed out. But enabling save to Zotero.org in the setting seemed to solve the problem for some of the websites however, not all.
using Zotero 6.0 beta and Edge browser Version 112.0.1722.17 (Official build) dev (64-bit) on windows 11 pro 22H2 22621.1413 as of 2023/3/28
The webpage icon is always gray. You'll need to say what the actual problem is that you're experiencing, and also provide a Report ID. See Reporting Problems for info we need to help you.
Upgrade Storage
the Snapshot icon grayed out.
But enabling save to Zotero.org in the setting seemed to solve the problem for some of the websites however, not all.
using Zotero 6.0 beta and Edge browser Version 112.0.1722.17 (Official build) dev (64-bit) on windows 11 pro 22H2 22621.1413 as of 2023/3/28
The webpage icon is always gray. You'll need to say what the actual problem is that you're experiencing, and also provide a Report ID. See Reporting Problems for info we need to help you.