379156535 - ERROR REPORT - WebDAV Sync failing

rosereed
Error Report for Report ID: 379156535

Details of faulty Zotero installation:
OS: Windows 11 (x64)
Zotero Version: 6.0.22
Installed Plugins:
Better BibTex for Zotero 6.7.55
Zotero LibreOffice Integration
Zotero Word for Windows Integration


What happened?
When trying to sync Zotero Files to a WebDAV-Server (in this case: my.powerfolder.com/webdav or when trying to verify the connection, the task fails with following error:
"WebDAV verification failed. Verify your file sync settings in the Sync pane of the Zotero preferences."
Error Log included in Report with ID: 379156535


How to reproduce?
Start Zotero
Attempt to Sync files or verify with free WebDAV server from powerfolder.com
Get Error Message
  • dstillman
    That's a problem with your WebDAV server, not with Zotero.
  • rosereed
    edited March 2, 2023
    It was working fine on my other Zotero installation on a different machine. So it can't just be an error with the WebDAV-server. However it seems to be working again for now.

    EDIT: Jokes on me it doesn't.

    However I'm getting a new error now: [JavaScript Error: "Translators not yet loaded"]
  • dstillman
    If you provide a Debug ID for a sync attempt that produces an error we might be able to tell you more, but it's definitely a problem with either your network connection or the WebDAV server. Zotero works with all properly functioning WebDAV servers.
    However I'm getting a new error now: [JavaScript Error: "Translators not yet loaded"]
    That wouldn't be related.
  • rosereed
    Here: D2026593539
  • dstillman
    Please use a webdav client
    Error: Request timed out

    HTTP PUT https://my.powerfolder.com/webdav/zotero/zotero-test-file.prop failed with status code 0

    PowerFolder blocks Zotero for no reason, and in the past their support people have been extremely confused about the technical details:

    https://forums.zotero.org/discussion/comment/395175/#Comment_395175

    You'll need to use something else.
Sign In or Register to comment.