Unable to install zotero on Vista
I have updated firefox to the latest version and attempted to install the 2.0 version of Zotero but everytime I do the first time I try to use it I get a database error
ID # 2135538960
Any suggestions?
ID # 2135538960
Any suggestions?
Assuming you don't actually have data you care about in that old database, you can just delete your Zotero data directory with Firefox closed and start again.
I linked to the Zotero Data page above, which explains how to find your data directory.
Let me back up with a little history. When I first got this computer I think it was before the Zotero 2.0 Release. I attempted to load the older version of Zotero which did not work with Vista. When the beta version of 2.0 came out I tried to upgrade. That's when I first got that database error message. As of right now I can not even start Zotero so I can't navigate to the show database tab that way nor can I find anything remotely close to:
C:\Users\<User Name>\AppData\Roaming\Mozilla\Firefox\Profiles\<randomstring>\zotero
There is no directory under my user name <knoerl> or any string remotely like this suggests. A search across the whole computer finds nothing with "zotero" in it yet the little zotero icon shows up on Firefox when I start that up. If I click on it, it crashes. It may be trying to find that database but it can't find it at all.
Kurt
You may still be able to locate your data directory via the Zotero prefs even if you can't open Zotero: Go to Tools -> Add-ons -> Extensions -> Zotero -> Options/Preferences -> Advanced and click Show Data Directory if possible.
That seems to have done the trick. Thanks for your help!