When trying to either add a citation on Word (latest version, Windows), instead of the Zotero red bar allowing me to look for a document, I get a yellow empty bar, and below it a suggestion of one document I have in a shared library. Typing into the yellow bar will not find any of the documents I have on my library (except for that shared one which it keeps suggesting to me).

When restarting Word and Zotero, I sometimes get the normal Zotero bar for the first citation I make, then the yellow bar comes back again (by the way, it also opens in a separate window called "quick format citation".)

I tried citing the document the yellow bar kept suggesting to see if it changed something, but it does not even make a citation of it, just inserts the table of contents it seems.

I have tried all the troubleshooting suggestions for Word (here: https://www.zotero.org/support/kb/debugging_broken_documents) but no result.

If someone has a clue what is going on, please help! I have an essay due soon and I am panicking a little.