PDF metadata cannot be extracted properly

I tried to import two pdf files into ztero today, one of them recognized the pdf metadata normally, the other could not. I tried again to identify the pdf metadata, but it still failed. I attempts to import other pdf files also failed
  • Not all PDFs can be recognized — that's perfectly normal. From Retrieve PDF Metadata:
    Zotero should retrieve high-quality metadata for most academic PDFs. While it can sometimes extract basic information (title, author) from other documents, you shouldn't expect that — anything can be distributed as a PDF, but that doesn’t mean there’s any standard metadata available for it.
    If you think something isn't being recognized that should be, post a link here or email it to support@zotero.org with a link to this thread.
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