I don't see the plugin in word 2021

mnorandi
I have successfully installed Zotero on my Mac computer but the plugin does not appear in Word of Office 2021. Zotero does not work with the 2021 version of Word? How can I solve this problem? Thank you
  • damnation
    See https://www.zotero.org/support/word_processor_plugin_troubleshooting
  • mnorandi
    Hello, thank you very much for your answer. I followed these instructions but I still don't see the plugin in Word. and since it says "Word 2016/2019", my question was if it was used for word 2021
  • dstillman
    Same instructions. If you're still having trouble, let us know everything tried, in your own words, and what happened at each step.
  • mnorandi
    Hello, I have installed the zotero for mac and then the plugin in google chrome. I get a "Z" for zotero in extensions. It tells me that both the extension and the plugin are installed, however, when I open a Word document, to cite books, the icon for citing does not appear. Also in Zotero preferences, I went to "cite" and in "word processor" I installed "add-in for microsoft word". I uninstalled zotero and reinstalled it again, both the program and the plugin, but the plugin icon still doesn't appear in Word 2021. I don't know what else to do anymore or why this problem occurs. What I can do?
  • dstillman
    Those aren't nearly all the steps, though.
  • mnorandi
    Is there any more step?
  • mnorandi
    It's just that I don't know much about computers and maybe that's why I can't find the key to solve the problem
  • dstillman
    Yes. See the linked page.
  • adamsmith
    We're happy to help you if you don't understand what to do in a specific step, but you'd have to help us understand what's not clear.
Sign In or Register to comment.