firefox 106.0.5 update: some databases have problems

msholinb · November 7, 2022

Hi,
When I click to access Proquest databases (in Firefox) via my institution, it just spins and spins. It seems to work when I disable the Connector extension. It works on Chrome.
I got this debugger id: D1569092034.
Thoughts?
Thanks

dstillman · November 7, 2022

(3)(+0000033): Proxies.properToProxy: https://www.proquest.com/espm/accountid=[…] to https://www-proquest-com.libproxy.[…].edu/espm/accountid=[…]

(3)(+0000156): Proxies.properToProxy: https://www.proquest.com/espm/accountid=[…] to https://www-proquest-com.libproxy.[…].edu/espm/accountid=[…]

(3)(+0000158): Proxies.properToProxy: https://www.proquest.com/espm/accountid=[…] to https://www-proquest-com.libproxy.[…].edu/espm/accountid=[…]

(3)(+0000186): Proxies.properToProxy: https://www.proquest.com/espm/accountid=[…] to https://www-proquest-com.libproxy.[…].edu/espm/accountid=[…]

(3)(+0000162): Proxies.properToProxy: https://www.proquest.com/espm/accountid=[…] to https://www-proquest-com.libproxy.[…].edu/espm/accountid=[…]

It looks like proxy redirection isn't working right for you. It's possible there was some change to your proxy server, or the server is redirecting incorrectly. Right-click on the Zotero Connector toolbar button, select Preferences, go to the Proxies tab, and see if what's there looks correct. If you're not sure, you can just delete the proxy entry and try logging into your proxy again, and let Zotero recreate a proxy entry.

msholinb · November 7, 2022

Thank you very much. I deleted the entry and now it works. Odd that it was only proquest databases, and only since a recent FF update.
Now there's no entry in the proxies box: will it populate at some point?

dstillman · November 7, 2022

Yes, if you sign into a site through the proxy, it should detect that and offer to re-add the proxy (though we're looking into a bug where that may not always be working). Of course, if there's a problem with the server itself, this may happen again. Let us know if that's the case and we can investigate further.

msholinb · November 8, 2022

Thanks, I will let you know if I have any updates.