Add Item by Identifier : doi not working

Hello,
I'm new to Zotero and trying to follow my school tutorial to have it ready.
I tried the Add Item by Identifier, but the doi isn't working... I looked up some people with the same issues, and even the one people saying that they work, they don't for me... Could it be something I need to set up or what? I hope it can be fixed, though, it's a pain in the *** to add them by hand...
Thanks for your time
  • Can you provide an example DOI and a Debug ID for an attempt that fails?
  • Sure, thanks
    DOI : 10.1007/s11218-017-9410-1
    Debug ID : D444948671
  • edited October 1, 2022
    PAC file installed from http://proxy.[…]/

    (3)(+0000001): Proxy required for https://www.ebscohost.com -- making HEAD request to trigger auth prompt

    (3)(+0000000): HTTP HEAD https://www.ebscohost.com

    (1)(+0000001): HTTP HEAD https://www.ebscohost.com failed with status code 0

    (2)(+0000000): Response status was 407

    (1)(+0000000): Error connecting to proxy -- proxied requests may not work

    (1)(+0000001): Error: Erreur lors de la connexion au serveur. Vérifiez votre connexion Internet.
    Zotero's connection to your proxy isn't working, so network requests for proxied resources will likely all fail for you.

    In general, see Connection Error, but you're specifically getting an HTTP 407 Proxy Authentication Required error. When you start Zotero, is it prompting you for a proxy password?
  • edited October 1, 2022
    Zotero doesn't ask for a proxy password.
    My school told me to use a proxy, could that be the problem?
    I looked up your link, but I don't get the PAC or WPAD part and my network.proxy.type is on 5
  • It does work when I disable the proxy from my computer settings... But I kinda need it though...
  • How do you normally authenticate with the proxy on your system, outside of Zotero?
  • It asks me sometimes, when I need to open a file or a link. It's not permanently registered... I'm not sure I answer your question, though... Thanks for your help anyway, I really appreciate you trying!
  • If I configure Zotero to use your institution's proxy auto-configuration (PAC) file, I get a password prompt on every startup.

    You're sure you don't get this, even if you restart your computer?
  • Okay, I don't know what I did wrong earlier, but I think I got it now! Thanks for the help, I redid the step for the PAC file and it solved it!
    I appreciate your help a lot, solved a lot of time!
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