I've tried getting the Zotero add-on for Word 2016 on Windows 10 to work, but all of my attempts have failed. I've restarted Word, my computer, deleting Zotero.dotm and reinstalling the plugin, and creating a new document, and all of those have had the same result. Trust Center boxes are unchecked.

Zotero appears in Word as an active add-in, but unlike the other tabs, the Zotero tab has a blank label. It does not appear in the Customize Ribbon options. When I try to click anything within the Zotero tab, it does nothing except close the tab as normal when I click a button in a tab. I get no error messages.

Report ID is 2031289435. Any help would be appreciated.