Unable to retrieve metadata

Zotero fails to retrieve metadata for all items when on our campus network, works fine when used at home or public wifi. SSL and Network security was recently tightened, and I have read over the retrieve pdf metadata we did have to grant SSL Bypass for api.zotero.org to connect wit hthe database. What urls/ or addresses does Zotero need to communicate to (Crossref) when attempting to populate metadata?
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