Upgrade StorageCitations won't update when moving from Word to Google
Hi all,
Trying to move a Word doc into Google docs without breaking the citations for the final leg of a project. Following the steps here for Word to Google Docs: https://www.zotero.org/support/kb/moving_documents_between_word_processors#:~:text=Word to Google Docs&text=Click Document Preferences in the,Doc to upload the file.
Save a copy, set it up to work with a different processor, open it through another doc in Google docs - but when I hit 'Refresh', the last step, I get the error message:
"You must insert a citation before performing this operation."
And the citations remain in code format.
Does anyone know why? Adding a citation first doesn't work either.
Trying to move a Word doc into Google docs without breaking the citations for the final leg of a project. Following the steps here for Word to Google Docs: https://www.zotero.org/support/kb/moving_documents_between_word_processors#:~:text=Word to Google Docs&text=Click Document Preferences in the,Doc to upload the file.
Save a copy, set it up to work with a different processor, open it through another doc in Google docs - but when I hit 'Refresh', the last step, I get the error message:
"You must insert a citation before performing this operation."
And the citations remain in code format.
Does anyone know why? Adding a citation first doesn't work either.
Same for me, I followed the steps and when my document is added in Google Docs I have the first line you cite.
But when I try to refresh, I get the same error message.
What can I do ?
Thanks for your answers.