Deleting all entries from online library
dstillman
Zotero Team
This discussion was created from comments split from: deleting a library.
Upgrade Storage
1) Close the local PC app and empty "C:\Users\first.last\Zotero"
2) Open the app, and go directly to Edit > Zotero Preferences
3) Select the Sync tab
4) On the Settings in the Sync window, make sure that all boxes are unchecked (this is what I missed before writing)
5) On the Reset tab in the Sync window, choose "Replace Online Library" and then click the "Reset..." button
For 14,000 references, be prepared to wait 20-30 minutes with a reasonably fast Internet connection. When this Sync is over, you should have zero references in both your local and your online library.
You originally were using the online library. My point is that, if you're just using the app, which is what we always suggest for significant work, there's no special "guidance" that you have to seek out — you just Select All, delete, and empty the trash, the same way you would delete any items in Zotero. There's nothing special or difficult or rare about your situation. You only couldn’t use Select All because you were using the online library.
As I say, if you have lots of collections that would have to be laboriously deleted one by one, deleting the data directory and using Replace Online Library might be a little faster, but most people using Zotero who want to delete items just select them and delete them. Replace Online Library is generally for people who restored from a backup and want to overwrite the online library using the earlier backup.
And I'm explaining, as a Zotero developer, that you're mistaken about Step 4 — that has no relation to this and isn't something you need or want to do. I can explain to you what each of those checkboxes does if you want to know, or you can read the documentation, but they have nothing to do with this, and you should leave them enabled if you're using Zotero syncing.