Sync error: text highlights on PDF preventing library sync: report ID 816185811
Hi there,
I've just imported my library from Mendeley and struck an error message when attempting to sync to zotero.org. I sifted through the error messages and it seems that it's highlights on PDFs. Is there a way to keep the highlights or will I have to go through and delete them to be able to complete the sync?
I've just imported my library from Mendeley and struck an error message when attempting to sync to zotero.org. I sifted through the error messages and it seems that it's highlights on PDFs. Is there a way to keep the highlights or will I have to go through and delete them to be able to complete the sync?
I'd be curious to know if it seems like a mistake — e.g., a single highlight covering an entire page of text — or something that should be valid. If you don't mind, can you take a screenshot that shows one of the annotations from the error message and either upload it somewhere (e.g., Dropbox or Google Drive) and provide a link or email it to support@zotero.org with a link to this thread? (We'll respond here.)
https://www.dropbox.com/s/ug141gjift3knlr/Screenshot 2022-07-06 094043.png?dl=0
return (await ZoteroPane.getSelectedItems()[0].getBestAttachment()).getAnnotations()
If it's highlighted a bug that might affect others and can be resolved then I'm happy with that. Thanks for the help and I hope this helps others!