Zotero hangs

Zotero could not load the translators and styles.
  • Could you say more?

    What OS? When exactly is it hanging? Can you provide a Report ID?
  • Here is the report ID: 259803332
    I am using Windows 2010. The problem started two weeks ago. I can import articles into Zotero but I can't cite and generate the bibliography in the Word document.
    I get the message "Zotero could not load the translators and styles" every time I want to open Zotero.
    Then to report the error I get this message:
    [JavaScript Error: "Translators not yet loaded"]

    version => 6.0.9, platform => Win32, oscpu => Windows NT 6.2; WOW64, locale => fr-FR, appName => Zotero, appVersion => 6.0.9, extensions => Zotero LibreOffice Integration (6.0.0.SA.6.0.9, extension), Zotero Word for Windows Integration (6.0.0.SA.6.0.9, extension), Shockwave Flash (12.0.0.77, plugin)
  • Try resetting translators and styles from the Advanced → Files and Folders pane of the Zotero preferences. If that doesn't help, you can try deleting the 'styles' and 'translators' folders in your Zotero data directory and restarting Zotero.
  • Thank you very much, I followed your advice and the problem is solved.
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