Upgrade StorageWord freezes when clicking try to edit citation
Dear Zotero-Team,
my Zotero just randomly stopped working last week. I use it with Word (Microsoft® Word für Microsoft 365 MSO (Version 2206 Build 16.0.15330.20056) 64 Bit) and both programms are updated. I can add new citations, but as soon as I try to edit them (or press refresh after edding a new citation) Word freezes and i get the error “Zotero experienced an error updating your document”. I happens in old documents as well as complete new ones, where I just made one citation and try to edit it. I reinstalled the Plugin and Zotero as well, but no luck.
I already send my Error-Report via Zotero (Report-ID:409443348), can you help me please?
my Zotero just randomly stopped working last week. I use it with Word (Microsoft® Word für Microsoft 365 MSO (Version 2206 Build 16.0.15330.20056) 64 Bit) and both programms are updated. I can add new citations, but as soon as I try to edit them (or press refresh after edding a new citation) Word freezes and i get the error “Zotero experienced an error updating your document”. I happens in old documents as well as complete new ones, where I just made one citation and try to edit it. I reinstalled the Plugin and Zotero as well, but no luck.
I already send my Error-Report via Zotero (Report-ID:409443348), can you help me please?
https://forums.zotero.org/discussion/comment/410257/#Comment_410257