Error 1594909730
I'm having a problem: [JavaScript Error: "API key not set"]
version => 6.0.8, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => pt-PT, appName => Zotero, appVersion => 6.0.8, extensions => Zotero LibreOffice Integration (6.0.0.SA.6.0.8, extension), Zotero Word for Windows Integration (6.0.0.SA.6.0.8, extension)
Anyone has had this problem? In practice it means I can't sycn because even though I log with the correct details (I'm sure) it does not accept my log in.
Any suggestions on how to solve this?
version => 6.0.8, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => pt-PT, appName => Zotero, appVersion => 6.0.8, extensions => Zotero LibreOffice Integration (6.0.0.SA.6.0.8, extension), Zotero Word for Windows Integration (6.0.0.SA.6.0.8, extension)
Anyone has had this problem? In practice it means I can't sycn because even though I log with the correct details (I'm sure) it does not accept my log in.
Any suggestions on how to solve this?
Are you clicking Set Up Syncing in the Sync pane of the preferences?
D488894740
"The first step to syncing your Zotero library is to create a Zotero account (which is also used for the Zotero Forums). Then, open the Sync pane of the Zotero preferences and enter your login information in the Data Syncing section.
By default, Zotero will sync your local data with the Zotero servers whenever changes are made. To disable automatic syncing, uncheck the “Sync automatically” checkbox in this section. You can sync manually at any time by clicking the “Sync with zotero.org” button on the right-hand side of the Zotero toolbar." - Correct?
The problem is my username and password are not being accepted, when I do this first step
https://www.zotero.org/support/preferences/sync
There's a button called Set Up Syncing. You're not pressing it (or at least you didn't press it when you provided the Debug ID above). If you don't do that, you're not setting up syncing and the Sync button in the Zotero toolbar won't work, no matter what you enter in the Username and Password fields.
Sorry to bother
Can you take a couple screenshots of what you're doing and the error you're getting, upload them somewhere (e.g., Dropbox or Google Drive), and provide a link here, or email to support@zotero.org with a link to this thread? (We'll respond here either way.)