PDF save failed
I tried to save a PDF (e.g. the one at https://bitcoin.org/bitcoin.pdf) in Firefox using the zotero extension. When I am viewing the PDF in the browser, the zotero icon at the top of the window changes to indicate PDF, but when I click on it, I get an X and no PDF shows up in Zotero.
Zotero is running. The status in preferences says the extension says "Zotero is currently available". An error is generated, it is at the bottom of error Report ID: 522943476.
Any advice would be appreciated. Thank you.
Zotero is running. The status in preferences says the extension says "Zotero is currently available". An error is generated, it is at the bottom of error Report ID: 522943476.
Any advice would be appreciated. Thank you.
https://www.zotero.org/support/debug_output#zotero
I have now followed the instructions to enable logging in the help menu, restarted Zotero (not the connector), cleared the log, reloaded the webpage with the PDF, clicked on the icon to get the x, then I hit submit log in Zotero. I get a new error upon log submission: "Invalid response from server." This is in Zotero 6.0.8, which I just downloaded anew from your website.
More broadly, I don't quite get where Zotero is finding bad (or old?) proxy info. I have no proxy settings or firewall (I just checked iptables and there's no rule for output except the default policy of ACCEPT). Nothing in my environment, no /etc/profile.d/proxy.sh, no firewall manager (e.g. ufw) installed, etc. Every other process on my laptop is reaching the net just fine AFAICT, from Firefox to Chromium to curl, etc.
At any rate, my local proxy issues aren't for you to debug. I think the problem is now solved using your guidance to your docs. I can save a PDF in zotero again! Thank you for your time and support!