WebDAV On iPad not syncing

jojo_23333
D1925350829

Everything is good on pc and synced to WebDAV server
  • dstillman
    HTTP GET https://dav.[…].com/dav/zotero/ACZT6NGC.zip failed with 404
    The file just doesn't exist on your WebDAV server. See Files Not Syncing.
  • jojo_23333
    edited April 29, 2022
    hi, I looked into my pc and setup a new webdav using 4 shared, verify server no problem but still cannot sync with webdav. Here is debug id: 2010378133

    Do you have any idea what cause this? Many thanks!

    Here is the error:
    [JavaScript Error: "XML Parsing Error: no root element found
    Location: https://jon****@gmail.com:****@webdav.4shared.com/zotero/
    Line Number 1, Column 1:" {file: "https://jon******@gmail.com:****@webdav.4shared.com/zotero/" line: 1}]

    [JavaScript Error: "Error(s) encountered during statement execution: FOREIGN KEY constraint failed [QUERY: INSERT OR IGNORE INTO collectionItems (collectionID, itemID, orderIndex) VALUES (?, ?, ?)] [PARAMS: 142, 3133, 0] [ERROR: FOREIGN KEY constraint failed]" {file: "chrome://zotero/content/xpcom/db.js" line: 680}]

    [JavaScript Error: "Error(s) encountered during statement execution: FOREIGN KEY constraint failed [QUERY: INSERT OR IGNORE INTO collectionItems (collectionID, itemID, orderIndex) VALUES (?, ?, ?)] [PARAMS: 142, 3133, 0] [ERROR: FOREIGN KEY constraint failed]" {file: "chrome://zotero/content/xpcom/db.js" line: 680}]

    [JavaScript Error: "item.isRegularItem is not a function" {file: "chrome://zotero/content/xpcom/retractions.js" line: 839}]

    [JavaScript Error: "Error: Error(s) encountered during statement execution: FOREIGN KEY constraint failed [QUERY: INSERT OR IGNORE INTO collectionItems (collectionID, itemID, orderIndex) VALUES (?, ?, ?)] [PARAMS: 142, 3133, 0] [ERROR: FOREIGN KEY constraint failed]" {file: "chrome://zotero/content/xpcom/db.js" line: 680}]

    version => 6.0.6, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => zh-CN, appName => Zotero, appVersion => 6.0.6, extensions => ZotFile (5.1.1, extension), Zotero LibreOffice Integration (6.0.0.SA.6.0.6, extension), Zotero Word for Windows Integration (6.0.0.SA.6.0.6, extension)
  • dstillman
    edited April 29, 2022
    Here is debug id: 2010378133
    That's a Report ID, not a Debug ID for the sync attempt.
  • jojo_23333
    sorry, here is the debug id: D1545779000, but the error message was basically the same: [JavaScript Error: "XML Parsing Error: no root element found

  • dstillman
    That shows a file sync completing without error.

    Do you see ACZT6NGC.zip on the WebDAV server? If not, see the Files Not Syncing page.
  • dstillman
    edited April 29, 2022
    @jojo_23333: Wait, but this just shows you as using a different WebDAV server on your PC.

    If you switched servers, use Reset File Sync History from the Sync → Reset pane of the preferences.
  • jojo_23333
    reset seems to be effective, thank you sooooo much !!!
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