Strange error copying items to group folder

kdb_research · March 31, 2022

Err No 1938131337

'Collections' not loaded for 101601/55/IJNSZRWC.

I can't find a folder or item that matches any of this.

mihai.chereji · March 31, 2022

I get this error moving documents between my personal and group libraries as well.

dstillman · March 31, 2022

@kdb_research, @mihai.chereji: Could you provide a Debug ID (different from a Report ID) for an attempt that fails?

kdb_research · March 31, 2022

Sure. Submitted: D2077656925

dstillman · March 31, 2022

Ah, you're getting this while syncing? Does it still happen if you restart Zotero?

kdb_research · March 31, 2022

No -- it seems not to happen after restarting and syncing. (Sync took a long time, presumably because of the many attempts to copy items to the group folder).

Before the restart the error message appeared before sync.

But it seems fine now ...