jump in some pdf files when close and open some files

surenazolfaghari
Report ID: 1381090597

Hello,
I have a problem with pdf viewer on Zotero. I use Zotero on Ubuntu 20.04 machine. When I close some pdf files and open them later, Zotero pdf viewer shows another page. For instance, if I were on page 123 and close this file and open it, the pdf viewer starts on page 47. And the amount of this jump is different from file to file. But some pdf is shown correct, but some pdf files have jump. I checked beta versions(6.0..1 to newest) and stable versions (5.0.9.3 to newest) but this problem is not fixed and to be continued. I put two files that I have problem here:
https://drive.google.com/drive/folders/1hJ-ZhFfDBXfxdt2FEVfJ0SjmZ7wA8P8Q
  • dstillman
    I checked beta versions(6.0..1 to newest) and stable versions (5.0.9.3 to newest) but this problem is not fixed and to be continued.
    Zotero 5 didn't have a PDF reader, so I'm not sure what you're saying you checked here. Are you actually using the built-in Zotero PDF reader?

    Can you provide a Debug ID for opening a file, switching to a page, waiting a few seconds, closing the PDF, reopening it, and getting a different page?
  • surenazolfaghari
    Thank you,
    yes, you are right about stable version, I meant after the 5.0.96.3 version that is added pdf viewer. I think it is 3 version of stable that have pdf viewer

    Debug ID: D1749344882
  • dstillman
    And could you describe the behavior you saw there?
  • dstillman
    edited March 23, 2022
    There's only open operation logged there. We need a Debug ID for exactly the steps I give above.
  • surenazolfaghari


    For opening pdf file : D502355326
    After switching to a page and waiting a few seconds and close pdf file and reopen:
    D990392894

  • surenazolfaghari
    edited March 23, 2022
    I go to page 362 and close the pdf file. And after the closing pdf file, I reopen it, and pdf viewer shows page 261. this jump is not desirable. I want to continue from finished. I have no problem with some pdf files, but there is this problem with some pdf files(I enclosed it on the google drive.The link is embedded above). The ID Debug is not provided this page (I mean 362). the ID Debug is provided with different page.
  • surenazolfaghari
    I go to page 362 and close the pdf file. And after the closing pdf file, I reopen it, and pdf viewer shows page 261. this jump is not desirable. I want to continue from finished. I have no problem with some pdf files, but there is this problem with some pdf files(I enclosed it on the google drive.The link is embedded above). The ID Debug is not provided this page (I mean 362). the ID Debug is provided with different page.
  • dstillman
    OK, I can reproduce — thanks. We'll investigate.
  • surenazolfaghari
    Thank you. I am looking forward to from you
  • dstillman
    This is fixed in Zotero 6.0.5, available now.
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