iOS: Can't verify WebDAV server

dstillman Zotero Team
This discussion was created from comments split from: webDAV server connection issues.
  • rbianchi
    Hi!
    I use Box WebDAV (that is working fine on my desktop version of Zotero), and have the same problem. Verify server never end.
  • dstillman Zotero Team
    Please start new threads for new issues — the thread you posted to was about the desktop app and about a problem with a specific provider. I've moved this to a new thread.

    Assuming you're talking about iOS, can you provide a Debug ID for a Verify Server attempt that fails?
  • rbianchi
    Oh, yes, sorry! I'm talking about iOS.
    The Debug ID is D458379426
  • dstillman Zotero Team
    (+0010854): WebDavController: checkServer

    (+0000045): HTTP OPTIONS https://dav.box.com/dav/zotero/

    (+0014112): WebSocketController: WS event - ping(Optional(0 bytes))

    (+0025039): WebSocketController: WS event - ping(Optional(0 bytes))

    (+0025000): WebSocketController: WS event - ping(Optional(0 bytes))

    (+0024983): WebSocketController: WS event - ping(Optional(0 bytes))

    (+0025025): WebSocketController: WS event - ping(Optional(0 bytes))

    (+0025081): WebSocketController: WS event - ping(Optional(0 bytes))

    (+0025008): WebSocketController: WS event - ping(Optional(0 bytes))

    (+0025002): WebSocketController: WS event - ping(Optional(0 bytes))

    (+0025002): WebSocketController: WS event - ping(Optional(0 bytes))

    (+0024998): WebSocketController: WS event - ping(Optional(0 bytes))

    (+0025008): WebSocketController: WS event - ping(Optional(0 bytes))

    (+0024993): WebSocketController: WS event - ping(Optional(0 bytes))

    (+0310582): HTTP OPTIONS https://dav.box.com/dav/zotero/ failed with -1
    Are you connecting through any sort of proxy server? It looks like the app can't connect to the server at all.
  • rbianchi
    edited March 18, 2022
    I really have no idea. i'm in college. I will try to find out
    But I can connect normally to box file storage
    Also in the desktop application I have no problems with webdav
  • rbianchi
    Hi dstillman,
    I don't know how or why, but now the server verification worked. Maybe there was a temporary problem somewhere.
    Also, I verified that the communication is not through a proxy server.
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