Upgrade StorageSync error. Report #1249580226
A file sync error keeps occurring. It asked me to try syncing again, which I've done, restarting Zotero, which I've done. Can anyone help me sort? Thank you so much.
The report reads:
[JavaScript Error: "HTTP POST https://api.zotero.org/users/6787448/items/GU6ADMQ4/file failed with status code 400:
Files above 4 GB are not currently supported"]
[JavaScript Error: "Unexpected status code 400 in Zotero.Sync.Storage.ZFS._getFileUploadParameters() (1/GU6ADMQ4)"]
[JavaScript Error: "Upload request 1/GU6ADMQ4 failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 462}]
[JavaScript Error: "HTTP POST https://api.zotero.org/users/6787448/items/EYZP98X9/file failed with status code 400:
Files above 4 GB are not currently supported"]
[JavaScript Error: "Unexpected status code 400 in Zotero.Sync.Storage.ZFS._getFileUploadParameters() (1/EYZP98X9)"]
[JavaScript Error: "Upload request 1/EYZP98X9 failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 462}]
[extra output removed — D.S.]
The report reads:
[JavaScript Error: "HTTP POST https://api.zotero.org/users/6787448/items/GU6ADMQ4/file failed with status code 400:
Files above 4 GB are not currently supported"]
[JavaScript Error: "Unexpected status code 400 in Zotero.Sync.Storage.ZFS._getFileUploadParameters() (1/GU6ADMQ4)"]
[JavaScript Error: "Upload request 1/GU6ADMQ4 failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 462}]
[JavaScript Error: "HTTP POST https://api.zotero.org/users/6787448/items/EYZP98X9/file failed with status code 400:
Files above 4 GB are not currently supported"]
[JavaScript Error: "Unexpected status code 400 in Zotero.Sync.Storage.ZFS._getFileUploadParameters() (1/EYZP98X9)"]
[JavaScript Error: "Upload request 1/EYZP98X9 failed"]
[JavaScript Error: "A file sync error occurred. Please try syncing again.
If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 462}]
[extra output removed — D.S.]
One quick question - would you by any chance know what the file size limit is? It would be useful to bear that in mind for future reference.
Thank you so much for your help.