In Zotero, the options turn into black bars when the mouse is moved, how do I fix this?

In Zotero, the options turn into black bars when the mouse is moved, how do I fix this?
  • Can you take a screenshot of what you're describing, upload it somewhere (e.g., Dropbox or Google Drive), and provide a link here?
  • Thank you. I have uploaded the pictures of the fault to this network disk. https://www.jianguoyun.com/p/De6gpRwQtZmgBxjQ864E
  • That looks like something related to the graphics drivers on your system.

    Try updating your graphics drivers or, if you have any sort of app-specific settings in your graphic driver settings, try setting Zotero the same way that Firefox is set.

    If that doesn't help, you can disable hardware acceleration in Zotero by going to the Config Editor in the Advanced pane of the Zotero preferences, setting layers.acceleration.disabled to true, and restarting Zotero, though that will reduce Zotero's graphics performance, so it'd be better to fix whatever it is on your system that's causing this.
  • I tried to update the driver, but it didn't work. And I also tried to change layers.acceleration.disabled to true, but the problem has not been solved. Are there other solutions?
  • You can try in a new Zotero profile to see if that helps. If so, you can try to figure out what in your original profile is causing the problem. If it happens in the new profile too, it's something on your system that you'll have to track down.
  • Thank you very much for your suggestion. I switched the windows system from 11 to win10, and the problem has been solved.
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