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problem ID: 764984359
meisteribi
November 28, 2021
tried to insert a citation. Word shows problem "a problem occured during the update of your document...." and doc closes automatically.
dstillman
Zotero Team
November 28, 2021
edited November 28, 2021
What do you mean by "the doc closes automatically"? Are you saying that Word is crashing? Do you get a crash log?
What are the exact versions of Word and Windows?
Does this happen in a new, empty document?
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What are the exact versions of Word and Windows?
Does this happen in a new, empty document?