Chrome Extension Not Saving to Application
When I try to save a PDF (for example) to Zotero using the chrome extension, I get the following error message: This item could not be saved because Zotero is not open or is unreachable. Please open Zotero and try again.
I've restarted the browser and tried again. I went to the following URL and got the "Zotero Connector Server is Available" message: http://127.0.0.1:23119/connector/ping
I tried all 5 steps listed under the first bullet point in this article: https://www.zotero.org/support/kb/connector_zotero_unavailable
Nothing worked. What's going on?
I've restarted the browser and tried again. I went to the following URL and got the "Zotero Connector Server is Available" message: http://127.0.0.1:23119/connector/ping
I tried all 5 steps listed under the first bullet point in this article: https://www.zotero.org/support/kb/connector_zotero_unavailable
Nothing worked. What's going on?
Can you save other pages (e.g., this forum page)?
Can you provide a Debug ID from the Zotero Connector for loading the PDF and clicking save and getting that message?
But it is allowing me to save the PDF now. Not sure what changed.
In any case, we'd need to see a Debug ID of something going wrong to tell you any more.