I recently found out that my Zotero Word add-in is not working on my working laptop. I tried all steps provided on the troubleshooting posts here, and the issue is not solved. I cannot change any settings in the Trust Centre about Macro, so I suspect that might be the issue. I contacted the IT department of my university, and it turned out they disabled all macro in Word for safety. They provide some complicated workarounds but still haven't solved the issue, so I will have to talk to them again.

So my point is that I am wondering if my situation a unique case or common problem for many users here? If it's a common issue, is it possible for the developer to make some improvements? I also use Grammarly and Acrobat add-ins in Words, and they both work fine. I've been using Zotero for many years, and it will be a real bummer for me to have switched to other software because of this tiny inconvenience.
If anyone knows other workarounds with this issue, please also let me know! Thanks!