Internet link fail to open when clicking on a bibliographic reference,

SophieGerber
Hello,
The internet link contained in my references are not properly opened in firefox when I click on the reference: a new firefox page opens (I usually use new tabs) showing my default page, and not the paper's reference at all.
I had a similar problem with thunderbird and had to set TRUE the values of these 3 items:
network.protocol-handler|.external-default |.warn-external.http |.warn-external.https

Zotero has different items.
Can you help me finding a solution?
Thanks,
Best
Sophie

Zotero version 4.0.26.3
Firefox 75.0 (64 bits)
Xubuntu (Ubuntu 18.04.4 LTS)
  • bwiernik
    Where exactly are you clicking to open a link?
  • SophieGerber
    If I double click on the reference itself, in the list, or
    If I click on 'URL' inside the reference, it fails identically (new window opens on my homepage in navigator)
  • adamsmith
    You're using an ancient version of Zotero (likely from an outdated debian repo?).
    Update to the most recent version (5.0.85)
  • SophieGerber
    I have installed indeed Zotero 5.0.85 (sorry the version of yesterday in my message)
    Still the same behaviour
  • SophieGerber
    Zotero version 5.0.85
    Firefox 75.0 (64 bits)
    Xubuntu (Ubuntu 18.04.4 LTS)
  • dstillman
    Zotero just launches the URL via the OS, so this is likely just some sort of problem on your system, but can you provide a Debug ID for clicking a link in Zotero?
  • SophieGerber
    Thanks!

    Debug ID
    D723220959

    Debug output
    version => 5.0.85, platform => Linux x86_64, oscpu => Linux x86_64, locale => fr-FR, appName => Zotero, appVersion => 5.0.85, extensions => Zotero LibreOffice Integration (5.0.22.SA.5.0.85, extension), Shockwave Flash (11.2.202.451, plugin)
  • dstillman
    edited April 15, 2020
    Nothing relevant in there.

    You can try deleting mimeTypes.rdf in your Zotero profile directory and restarting Zotero, but that's the only thing in Zotero itself that could possibly affect this. Beyond that, you'll need to debug this on your own system. We really just launch the URL via the OS, and this works on a stock Ubuntu install.
  • SophieGerber
    Nothing changed when deleting mimeTypes.rdf.
    Maybe the way I have installed the current version has a problem. For instance, the link present in my menu does not launch Zotero, the one I created on my desktop works. I have no idea if it is related to the weblink problem.
    I will work this way, tant pis !
    Thanks for your help anyhow.
  • hanseng
    I too have this issue! It's not a big deal but is annoying.
  • hanseng
    Ubuntu 20.04
    Firefox 88.0.1
    Zotero 5.0.96.2
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