add-ons window doesn't open

alicethedreamer · May 10, 2021

Report ID: 1387720801

I installed Zotero on a new computer which runs on Linux Mint. I have already installed the Browser Connector. I opened the Add-Ons window and after installing plugins to my computer, the Add-ons window didn't open again. I closed and opened Zotero, still no Add-Ons window.

Steps to reproduce:
1. Go to Tools, click on Add-Ons

Add-Ons window doesn't open, there are no error messages.

thx

adamsmith · May 10, 2021

How did you install Zotero (deb, tarball, flatpack, Snap package, something else)?

alicethedreamer · May 10, 2021

deb

alicethedreamer · May 10, 2021

sorry, appimage

alicethedreamer · May 10, 2021

I followed the instructions under Linux on this page: https://www.zotero.org/support/installation

dstillman · May 10, 2021

If you're using an appimage you're not using an official version, and as explained there, we can't provide support for that.

alicethedreamer · May 10, 2021

Sorry, I corrected my answer. I am using the version provided by Zotero.

dstillman · May 10, 2021

Which version, exactly, and how are you running it?

Have you tried restarting your computer?

alicethedreamer · May 11, 2021

Restarting the computer solved the problem, thanks.

Zotero V 5.0.96.2