ScienceDirect translator results in an error

emreyolcu
Recently I have been getting errors when trying to save articles from ScienceDirect. Here is one example where the metadata from ScienceDirect is not used by the translator (all of them seem to fail for me, this is just one sample): https://www.sciencedirect.com/science/article/pii/S0019995882904399

The article and the PDF do get saved, but I see the following message: "An error occurred saving with ScienceDirect. Attempting to save using Embedded Metadata instead."

I am using Zotero Connector v5.0.84 on Firefox v86.0.1. I made sure to reset and update the translators.
  • adamsmith
    Works for me. Could you run through https://www.zotero.org/support/troubleshooting_translator_issues as they apply and if that doesn't fix it post a debug output ID from the Firefox Zotero connector that covers an attempt to save that article here?
  • emreyolcu
    edited March 20, 2021
    Thanks for the quick reply.

    It seems that proxy redirection was somehow the culprit. Reinstalling Zotero Connector fixed it as it wiped the configured proxies. We may consider the problem solved for now, I will comment again if it repeats.
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