[beta] Sync broken after mass conversion from linked to stored files
Report ID: 1192740714
I have been converting several thousand files from linked to stored. At some point I got a red sign that sync wasn't working. After restart, sync stalls, with the same error message every time (see report). What should I do? Thanks!
I have been converting several thousand files from linked to stored. At some point I got a red sign that sync wasn't working. After restart, sync stalls, with the same error message every time (see report). What should I do? Thanks!
I get "annotation' not loaded for item (2134683/1/WF794QSV)"
Debug ID D458870208
Debug ID after restart D1869582840.
Something else that may be related. I got an error at one point, "You are running two instances of Zotero." Now, when I restarted zotero via "Restart with Logging Enabled", the Zotero icon appeared in the wrong place (note two icons in the dock): http://elenarazlogova.org/wp-content/uploads/2021/03/Screen-Shot-2021-03-11-at-5.26.16-PM.png
Usually there is only one icon in the dock: http://elenarazlogova.org/wp-content/uploads/2021/03/Screen-Shot-2021-03-11-at-5.40.09-PM.png
I'm working on a fix for this right now, but if you have a backup from before you used that function, you should switch back to that, and you can redo the conversion after I've fixed this.
Could my remote database be corrupted as well? I am a bit worried now because all database backups I have are versions after I switched to the beta.
I've pushed the fix for the above issue, so upgrade to that and then try restoring to the backup, and let us know the Debug ID for any sync error.
Annotation conflicts actually probably aren't dealt with well at the moment, so if you get a conflict resolution window for those, just share the Debug ID and cancel the dialog so we can take a look.
So I upgraded Zotero and now the database that was already there works (my backup from the day before partially synced to the online database, before the sync stopped last time with errors and conflicts). Should I still start again with a clean backup or you think it's ok to continue with this current version?
In any case, thanks a million for fixing this!
Any annotations you made on stored files should be fine.
What if I open my original file from when I got the annotation error the first time around? what will happen? will the database work? and will i see all the stored files, or will those stored references to pdfs be overridden by current linked references from the online version?
I am inclined to just cut my losses and stay with the version that works, but if you tell me the original version will work, i can try that.
If you find a version of the DB that’s satisfactory and matches what you have in 'storage', you can always replace the online library with that version.