Upgrade StorageZotero for Word gets "stuck" inserting citation
Word for Mac 16.44 running on M1 Mac with BigSur (11.1)
When trying to insert citation progress bar gets about 3/4 of the way across and then stops - spinning beach ball in Zotero and then message "Zotero Integration Error. Zotero experienced an error updating your document."
Any suggestions?
When trying to insert citation progress bar gets about 3/4 of the way across and then stops - spinning beach ball in Zotero and then message "Zotero Integration Error. Zotero experienced an error updating your document."
Any suggestions?
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dstillman Zotero TeamWe'd want a Report ID, and then see Troubleshooting Errors in Word Processor Documents.
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mcanipeReport ID: 1809337432
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adomasven Zotero TeamYou will have to run through the troubleshooting instructions above. How big is the document you're working with? How many citations?
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dstillman Zotero Team@mcanipe: We've identified the underlying bug here and released Zotero 5.0.96.1, which should fix the error. You can update from Help → "Check for Updates…" and then restart Word. Sorry for the trouble.
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mcanipeThe update fixed it - thanks!
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