Word document lost links to citations after Zotero update

Periquet_Stephanie · February 24, 2021

Hi community,

I'm on MacOS 11.2.1, Word 16.46 and Zotero 5.0.96-beta.19+d9cf53725. After the lattes update of the beta version this morning, I noticed that my word document has lost the link of the citations to Zotero. They still appear greyed but when I click on one and then Add/edit citation tool, Zotero adds a new citation in the middle of the old one (eg. E{Citation}stes et al. 2011; Ripple et al. 2014)...
Right click and toogle filed codes gives me this : {ADDIN EN.CITE} and the bibliography list doesn't update anymore.
I can still insert new citations and create a new bibliography list, however both appear in a blue font...
I have no problem with other documents, not new documents. Saving a copy of this document, or copying part of the text into a ne document doesn't solve any of the issues.

Any idea how to solve this ???

adomasven · February 24, 2021

See https://www.zotero.org/support/kb/existing_citations_not_detected

Periquet_Stephanie · February 24, 2021

Thanks adomasven!
So I basically have no option but to re-enter manually all my references then...

dstillman · February 24, 2021

Do you have a backup of the file from before you (or whoever) saved it in the wrong format? E.g., if you emailed it to someone, you might have the original copy.

Also, just to note, you appear to have EndNote citations in this document. "ADDIN EN.CITE" isn't a Zotero citation. Is it possible you're misremembering which tool you used to create this document?

Periquet_Stephanie · February 24, 2021

Wow, you are actually totally right dstillman! This is a very old document and I used to use Endnote indeed, hence the issue!
That explains the problem, thx a lot!