Zotero plugin tries opening firefox?
Hello,
I am running:
- Zotero 5.0.33
- Microsoft Word from Office365 ProPlus (Version 1711)
The word toolbar doesn't work for me. When I click buttons, either nothing happens, or sometimes it tries to open firefox.
I tried manually re-installing the .dotm by:
1) deleting the .dotm from startup folder in --
C:\Users\Raman\AppData\Roaming\Microsoft\Word\STARTUP)
2) copying the .dotm from -- C:\Program Files (x86)\Zotero\extensions\zoteroWinWordIntegration@zotero.org\install
That didn't work either.
I tried searching the forums but couldn't find anything.
Please help!
Thanks!
I am running:
- Zotero 5.0.33
- Microsoft Word from Office365 ProPlus (Version 1711)
The word toolbar doesn't work for me. When I click buttons, either nothing happens, or sometimes it tries to open firefox.
I tried manually re-installing the .dotm by:
1) deleting the .dotm from startup folder in --
C:\Users\Raman\AppData\Roaming\Microsoft\Word\STARTUP)
2) copying the .dotm from -- C:\Program Files (x86)\Zotero\extensions\zoteroWinWordIntegration@zotero.org\install
That didn't work either.
I tried searching the forums but couldn't find anything.
Please help!
Thanks!
If you're running Zotero 5.0 and it's bringing Firefox to the front, install the Zotero Connector in Firefox (to replace Zotero for Firefox) and uninstall the Zotero Word Integration plugin from Firefox.
Doesn't work. Using the newest version of Word-16. Zotero 5.whatever is the newest, just downloaded it to my D drive (My c drive is a small SSD). Zotero word for windows integration is enabled in extensions on add-ons manager. Opened word, clicked "add/edit citation" and "FF safe mode, FF closed unexpectedly etc..." pops up. I can see the new icons in word but they do absolutely nothing after I close the FF error window.
I think that's all the details.
And the exact error message you're getting (you can also take a screenshot, upload it to any free image hosting site like imgur.com or dropbox and link to it from here).
Also, does Zotero work correctly otherwise?
The FF error is the same as this one: http://www.f15ijp.com/wp-content/uploads/2016/02/firefox-safe-mode.png
2) As far as the Word plugin is concerned, yes, Firefox is completely out of the picture. That's why I'm saying to check your Firefox add-ons to make sure you don't still have anything Zotero-related other than the Zotero Connector installed in Firefox. There shouldn't be any way for clicking a button in the Word plugin to affect Firefox unless you still have the old Word integration plugin installed in Firefox.
I'll keep at it. Thanks for your help.
So anyway, I went online and saw a post that said, version 5 fixes everything. So I downloaded it. Tried to use it and the buttons do nothing. Then I thought, inaccurately- I have to open FF. I'd forgotten that I never needed to before. So I opened it, and silly me, updated it. I closed everything down and started from fresh, with a restarted PC multiple times. I'd hit the add citation button in Word with FF either open or not open and I'd get that error. Then last night I uninstalled FF.
Now, after a fresh restart of my pc and no more FF on my pc at all, I no longer get that error. But clicking the zotero buttons in word does nothing (while zotero 5 is open). I'm not reinstalling word because I have text aloud plugins and student permissions and settings I don't need to mess up.
Can't figure out why zotero 5.0 does not work in Word. Otherwise, it works perfectly fine on its own as an indexer and a one by one reference maker. But I don't need an indexer. Tbh I use mendeley as an indexer. But I love zoteros bibliography and in text features while in Word. I was even considering get a sub and trying to tweet the indexing features now that mend has already created a folder database.
I have tried all the suggestions... making sure the extensions files are in startup, gone to tools in zotero and hit reinstall under the word processors section. I always start zotero as administrator. I could uninstall and delete every last file on my pc related to zotero, but my zotero library feeds my mendeley library. Only thing I can think of, its on D drive. Never was a problem before, if I recall, but maybe w/ 5.0 this is an issue. Maybe I'll try installing it on my Cdrive, but its almost full and I will have zotero folders strewn all across my hard drives (i already do from numerous copy and paste of the ext files and reinstalls). So thats all I got. GL everyone else!
Just for the sake of documentation, I'll report my Word and Zotero versions that are now working properly:
Microsoft Office 365 ProPlus (MSO 16.0.12527.21230 64-bit)
Zotero 5.0.92
One other thing I noticed that a document I had created while I was having this problem is still giving me the same issue, but after opening a blank word document Zotero is working perfectly.