No save popup on library catalog

dstillman · October 23, 2020

This discussion was created from comments split from: no "Zotero Item Selector" in new PubMed Search Results pages- how fix?.

wes.ehrhart · October 23, 2020

I am having a similar problem with our library's page. Any thoughts? https://01win-primo.hosted.exlibrisgroup.com/primo-explore/search?vid=WESTSEM&search_scope=everything_scope&tab=default_tab&query=any,contains,Caleb and "whole heart"

adamsmith · October 23, 2020

@wes.ehrhart (generally better to post to a new thread with new issues -- this thread is about PubMed). Generally importing from your library works, though I'm getting intermittent server issues -- that'd be on their end, though.

wes.ehrhart · October 23, 2020

Thank you - and thanks for posting new thread - I'll ask our web development team, but if you have any insight that'd be great!

adamsmith · October 23, 2020

Are you reliably getting an error? I'm seeing a 500 error (which is a generic "server error") occasionally when trying to access the PNX (i.e. the cataloging data that Zotero uses for import)

wes.ehrhart · October 23, 2020

no error, just nothing in the box to select items to export into Zotero ...
... I just ran it again, and of course, it worked fine. I had spent at least an hour last night and a half hour today trying to figure it out. :(

But thanks!!!