full citation CSL spontaneously appeared in text

I've been working on a Word document with Zotero citations for months without issues. I recently got it back from a collaborator with some comments in track changes. It looked normal when I opened it, but when I started typing near a citation, the entire document updated so that in-text citations have the entire associated CSL pasted into the document. I tried changing the citation format but it didn't have an effect. I can't copy-paste the full example here, because Word won't even let me highlight and copy-paste the text (it doesn't seem to recognize it as text?), but one example that previously just said (Parmesan and Yohe 2003, Pecl et al. 2017) now reads "CSL_CITATION {"citationID":"KfHvPHnY","properties":{"formattedCitation":"(Parmesan and Yohe 2003, Pecl et al. 2017)","plainCitation":"(Parmesan and Yohe 2003, Pecl et al. 2017)","noteIndex":0}"... and continues like that for several pages for just one in-text citation. Help!

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