Recently my Word plugin has stopped responding. The plugin appears in the toolbar, but when I click Add/Edit Citation or Add/Edit Bibliography, nothing happens. Sometimes, after loading for a moment, it looks like a new window is opening on my taskbar, but it goes away in a split second. There's no error message, and nothing in the document changes.

I only started noticing this issue within the last few weeks; I don't know of any updates I've had between the last time it worked and now that might have changed this.

I followed all the suggestions here, as well as uninstalling and reinstalling Zotero itself and the plugin (both automatically and manually): https://www.zotero.org/support/word_processor_plugin_troubleshooting#communication_error_or_non-responsive_plugin_buttons

However, I went to check whether Zotero or Word is running as an administrator. I didn't select Run as Administrator when I opened Zotero, but when I open Task Manager, go to Details and view the Elevated column, Zotero is set to "Yes". That makes me think it's being run as an administrator by default, even though the settings aren't set up that way. I'm on a work computer and don't have permissions to open Word as an administrator as well.

Is there a way to force Zotero to open as *not* an administrator, or any additional issues that might be causing this?

I'm running Word for Microsoft 365 (Version 16.0.13127.20296) on Windows 10, and Zotero 5.0. The documents I'm trying to edit are on OneDrive and already had some references, but I also get the same issue when I create a new blank document saved locally.