High CPU usage - MacOS, Firefox, MS Word Plugin

samcbride
Report ID 239655487
  • dstillman
    You'd have to say more. Zotero should use approximately 0% CPU when idle.
  • samcbride
    I am using Zotero on a brand new quad-core 16 inch Mac book with updated OS. I just installed Zotero a week ago so am using most up to date version of that, along with updated Firefox and Microsoft word. The CPU usage ranges from 150-300%, which is causing my computer to run slow and my fans are running very hard. It runs around 170% when idle, up to the 300% number when I'm actively adding documents with the web importer and using the MS word plugin

    My debug ID is: D557902789
  • dstillman
    Does this continue after restarting Zotero, before doing anything else?
  • samcbride
    It is okay after restarting Zotero before doing anything else
  • dstillman
    OK, and can you reproduce it? If so, what are the exact steps to do so?

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